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What is Performance Management Software?

Updated: Nov 13, 2019

Performance Management Software offers a comprehensive overview of a company’s operations. It allows for complete control of information relating to productivity and business processes, helping to deliver absolute efficiency that can improve outcomes for companies.

Below, we’ll look deeper into the benefits that Performance Management Software offers to companies, and how the information it provides can best be utilised for enhanced business outcomes.

A performance measurement system such as Balanced Scorecard, allows an organisation to align its strategic initiatives to the strategic plan. It permits real deployment and implementation of a strategy on a continuous basis, receiving feedback to guide the planning process.

Focus on employee productivity

One of the biggest benefits of Performance Management Software is how it can be used to improve employee performance and productivity. Work processes can be analysed to ensure that individual employees, as well as teams of employees, are all working at the pace that a business might expect. This is achieved by constantly tracking Key Performance Indicators, such as:

  • Efficiency of work processes

  • Performance tracking

  • Goal setting and monitoring of goal achievements

  • Positive and negative feedback

Tracking KPI’s in real-time is more beneficial than annually reviewing how an employee or business is performing. Problems can be identified far quicker, issues can be resolved before they become serious, and underperforming employees and teams can be noticed before their poor productivity becomes damaging. It also allows managers to identify best practices in an organisation and expand their usage elsewhere.

Helping to increase employee engagement

In large operations, employee engagement is a key necessity, but can also be difficult to control. Performance Management Software ensures that all employees’ KPI’s are tracked in real-time, allowing for extra assistance to be provided to those who are lagging behind. This visibility also provides accountability and incentives based on real data, not anecdotes and subjective judgements. This serves as a basis for reinforcement and the motivation that comes from competition.  The data provided by Performance Management Software encourages communication between management and staff, with overall positive outcomes for the business as a result.

Focusing on the overall performance of a business

As well as monitoring individual employees, Performance Management Software helps to provide real-time insight into the overall performance of a business. Performance Management Software can be tailored to each individual business with weights applied to different measures to track exactly what is important to each business. As well as monitoring ongoing operations for efficiency, Performance Management Software also allows for various “what if” solutions to be calculated, which can help to formulate strategies for future business development.

The visibility provided by a measurement system supports better and faster budget decisions and control of processes in the organisation. This means it can reduce risk. This kind of real-time monitoring ensures that an enterprise is always ready to react to the current situation, rather than only identifying issues months after the fact.

As well as fast identifying of problematic situations, Performance Management Software allows a company to capitalise when things are going well, adjusting goals in real-time and helping to streamline operations to the areas they are most needed.  Measurement of process efficiency provides a rational basis for selecting what business process improvements to make first.

Data extraction

Any enterprise is constantly compiling data about its operations, efficiency, and productivity. However, this information often takes months to filter through to the owners and managers, meaning that any action the business takes is always suffering from a lag. With Performance Management Software, this data is extracted and collated almost instantly and can be accessed by decision-makers in the company.

This process allows for a forward-focused approach that can react to the present situation, rather than waiting months for data to be analysed and actioned. Furthermore, data can be analysed by both humans and automatic systems, ensuring that no stone is left unturned.  Collection of this process cost data for many past projects allows a business to learn how to estimate costs more accurately for future projects.

To conclude

Performance Management Software allows for:

  • Real-time monitoring of employee and organisation performance using Key Performance Indicators

  • A performance measurement system such as Balanced Scorecard, allows an organisation to align its strategic initiatives to the strategic plan. It permits real deployment and implementation of a strategy on a continuous basis, receiving feedback to guide the planning process

  • Improvement in the bottom line by reducing process cost and improving productivity and mission effectiveness.

  • It permits benchmarking of process performance against outside organisations

  • Strategic planning is paramount and a method to measure the performance strategic initiatives is key

  • The ability to react to situations as they develop, rather than after the fact

  • Increased productivity and goal-setting

  • Effective strategising for future business plans, thanks to scenario simulation within the software

  • Engagement between all employees, driven by data

  • Ongoing monitoring of KPI’s

  • Weighting of measures to focus on what is important to each business

In short, Performance Management Software is a vital tool for businesses who wish to improve their business efficiency, productivity, and -- ultimately -- their bottom line.  In order to find out more contact Synergise Business Development today.

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